Assess how well your peoples’ behaviours actually meet the needs of your business

Businesses are spending more time and resources on managing people risks and putting out behavioural fires.

They are dealing with more incidences of ‘us and them situations created through misaligned expectations that are based on ‘assumed and implied’ understanding from previous unrelated experiences.  This causes distrust, people ‘walking on eggshells‘ and increases the risks of mistakes and safety breaches.

We identify the problem behaviours/cultural habits that are dominant in your business and re-align behaviours from leaders/owners down to maximise business success.

Behavioural and cultural situational analysis – is your culture productive or counterproductive?

Discovery – objective discussions to hear the ‘story’

Firstly we listen to what people have to say about the ‘situation’ through informal discussions with owners, partners, managers, employees and stakeholders if applicable.

Discussions are objective and non-judgemental to ascertain where everyone is coming from and ‘what they feel’ is the problem.  People are also invited to contribute their ideas as to what the solution looks like.

Review business strategy, alignment of people’s roles

We review your business strategy, where you are currently vs where you want to be. We examine the roles of people responsible for getting you there.

We then take the findings from the situational analysis of the way people are currently working – which includes the ‘cultural defaults’ and how they contribute, and create a map of how your business is actually functioning in terms of what people are doing.

Conduct gap analysis, develop plan, gain agreement

We sit down with business owners, leaders and stakeholders if relevant and facilitate a gap analysis of the actual behaviours discovered, and whether they are achieving desired goals. This includes our advice on how to resolve any existing or newly identified problematic behaviours.

We then develop and agree on a plan of action with you and set out milestones for success, and develop a process to achieve buy-in across the business.