Entries by Lucia Kelleher

Why is it TRUE?

I was in a meeting last week running through a demo of our behaviour change tracking software and was asked where my notebook wall-paper image was from. Its Ethiopia, the Simien Mountains located in the East African Rift, a truly stunning place. I was then asked about the caption on the image. As a behaviouralist […]

The One thing that really matters with each New Year

New Year is an extraordinary time – it is almost like we all get permission slips to be authentic, open and full of hope, and we take to that hope with what seems like more vigor each year. What usually happens next is an acceleration back down the slippery slope to mediocrity, thoughts of “I […]

We’re let down by our back-end

If I had a $ for each time I heard that statement my wealth would rival the US President elect. What is the back-end? In a word, the important part of your business offering – delivery and the support service that go with it. Sales and marketing being held up as more important than delivery […]

Silo’s – decimate efficienycy

I was at a family function over the weekend and chatting to my cousin who is a free-lance writer and editor. She was recently asked to do a job for a large government department that was in her words, an extraordinary experience. The job was essentially a consulting role on how to write a workbook […]

Leading for Profit or Purpose?

The purpose of a business at its core is no different today than it was back in the days of the great traders of the Indus Valley 1000’s of years ago, for example. To these traders it was simply, I have something that you want which I trade for something I want, or for $. […]

Time to throw out the crystal ball

I enjoy reading HBR article’s and find that the majority are well written, the point argued with relevant and compelling examples and case study’s, leaving the reader feeling as though they have something to take away from the investment of their time reading the article. However, sometimes there are headlines that catch your attention and […]

Slow down – that’s how we do things around here

I had a very interesting conversation recently regarding continuous improvement and efficiency within the public sector with a people improvement professional – lets call him Jake. We were talking about how efficiency was perceived by staff and how the success of initiatives introduced as ‘good idea’s to make things more efficient was ascertained. Jake had […]

Aware Leaders make a difference by default

I had the privilege to attend an event last week run by three of the best speakers in this country. The event was about making a difference – I was initially skeptical as there seems to be a fair bit of ‘lip service’ paid to ‘making a difference’ these days. Thankfully my skepticism was totally […]